0333 6000 060 My Chancellors Valuations

This is an exciting opportunity for enthusiastic and proactive individuals with excellent communication skills to join our Client Advice team and establish themselves in a massive growth industry with a clear progression into management and a maximised earning potential.

As a Client Advice Executive, you will need to:

  • Make outbound introduction calls to allocated clients at the point of instruction to inform them of the service you provide
  • Agree with clients a frequency of update required based on the type of client and their motivation level and enter the parameters into the NG system
  • Follow up all client calls with a well written email note which conforms to the client the conversation had and advice given
  • Where needed book a revisit for a Sales or Lettings Manager to re attend the property to discuss with the client
  • For corporate clients obtain and maintain additional documents required in order to meet service standards agreed
  • Cross sell of Chancellors third party products to include Financial Services, Conveyancing, Refurbishments and Property management at appropriate time in client journey and achieve targets set
  • Resolve queries and problems. Escalate to customer services/Senior management where required
  • Maintain and use office systems effectively including the maintaining and updating of all client records and documentation (e.g. letters/legal documents)
  • Develop and build strong relationships with key Clients and treat them as individuals
  • Comply with and apply an understanding of legal requirements and comply with all relevant legalisation, Codes of Conduct and Practice and Due Diligence procedures

The ideal candidate will:

  • Have excellent communication skills both spoken and written
  • Be motivated and enthusiastic at all times
  • Be able to work effectively within a team
  • Display high standards of service and presentation
  • Demonstrate the ability to hit and exceed targets
  • Have a pro-active and can do approach
  • Have previous estate agency experience

In return, you can expect to receive:

  • Continuous exciting career and personal development opportunities
  • Competitive salary package
  • Uncapped commission opportunities
  • Annual incentive trips for our top performers
  • Full training and development from Company Directors with regular mentoring
  • A paid day off for your birthday after successful pass of probation
  • Increasing holiday entitlement from 2 years’ service

Key Info

  • Salary: £19,500 - £35,000 per annum OTE
  • Location: Bracknell
  • Contract: Full-Time
  • Type: Head Office
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