0333 6000 060 My Chancellors Valuations

This is an exciting opportunity for an enthusiastic sales driven, individual with exceptional customer service skills to join our expanding Client Service Team. This varied role involves upselling, resolving queries and managing inbound calls. This role will be working 12.30pm to 6pm, Monday to Friday and 9am-2.30pm, Saturdays on a rota basis in order to cover peak demand within the department and there would be a day off in lieu.

As a Client Services Advisor, you will need to:

  • Manage inbound calls, liaising with customer and clients; cross selling and upselling the full range of Chancellors services
  • Make outbound calls to customers and clients in order to follow up on potential business opportunities, cross selling and upselling the full range of Chancellors services.
  • Build strong client relationships and consistently provide exceptional client service
  • Have a polite and confident telephone manner and be able to communicate details effectively
  • Generate business opportunity referrals and book appointments where necessary for Chancellors Group offices
  • Handle first line enquiries in accordance to company policy and escalate to the relevant department where required. Ensure branch teams and regional managers are briefed on matters that arise where further action is needed

 The ideal candidate will:

  • Have excellent communication skills both spoken and written
  • Be motivated and enthusiastic at all times
  • Be able to work effectively within a team
  • Have previous sales or customer service experience
  • Display high standards of service and presentation
  • Demonstrate the ability to hit and exceed targets.
  • Have a pro-active and can do approach
  • Stay calm and positive under pressure

In return, you can expect to receive:

  • Uncapped commission opportunities
  • Exciting career development opportunities
  • A seniority and longevity based benefits scheme in addition to commissions earnt

Key Info

  • Salary: £9,690.00-£11,500.00 per year, OTE
  • Location: Bracknell
  • Contract: Part-Time
  • Type: Head Office
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