This is a fantastic opportunity to join our Lightwater Branch as a Weekend Negotiator!
Previous Estate Agency experience is not essential as training will be provided. If you strive to be the best at everything you do, then this is the perfect opportunity to join a hugely successful and expanding Estate Agency.
KEY RESPONSIBILITIES:
Achieve and strive to exceed all targets and maximise personal activity levels through high standards of customer communication
Consistently provide exceptional client service to ensure we deliver on commitments to retain clients and ensure they become referrers of future customers and clients
Understand the company’s business priorities and use the daily structure to ensure you are focused on key activities that achieve the core objectives
Monitor own performance against targets and take action to improve volume/conversions
THE ROLE:
Source and generate Market Appraisals through agreed tasks and phone calls
Undertake applicant management on a Saturday; identify the perfect property for every applicant and keep in regular contact
Attend viewings and prepare thoroughly to answer all questions relating to the property
Follow up on viewings within 24 hours and give quality feedback to Vendors/Landlords
Ensure all offers taken are fully recorded, submitted promptly and financially qualified
Actively utilise notes and company records to ensure effective client communication and allow for informed negotiations
Provide clients with details of all Chancellors products and services to maximise revenue and provide a full service offering as part of our on‐going client management
Prepare for and actively participate in the morning meeting, bring your own list of potential income opportunities and your to‐do list
Structure and organise your own time, ensuring adequate time is given to key activities e.g. applicant management, client feedback, canvassing etc.
Assist in effective and day‐to‐day administration within the branch
Comply with sales and lettings administrative procedures and all relevant legislation, Codes of Conduct & Practice and Due Diligence procedures
PERSON SPECIFICATION:
Excellent communication skills over the telephone and face to face to ensure the development of strong working relationships
Motivated and target driven
Enthusiastic and proactive team player with a can-do attitude
Able to liaise with clients and customers confidently and professionally
Excellent time management skills and ability to prioritise effectively
Hard working and with a strong resilient attitude