Guide to Tenants

Deposit Protection


  • From April 6th 2007 all deposits for new Assured Shorthold Tenancies must be protected by an approved scheme
  • Chancellors is a member of the TDS – an approved scheme
  • Tenants must be told how their deposit is protected

End Of Tenancy

  • We have a documented process for deposit dispersal
  • Deposit is dispersed as agreed between Landlord and Tenant

Dispute Resolution

  • If Landlord and Tenant do not agree
  • Chancellors pay deposit over to the TDS
  • Deposit distributed by the TDS
  • Either landlord or tenant can refer the dispute to the TDS
  • TDS come to an independent conclusion based on the facts presented


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