Hay on Wye Estate and Letting Agents

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I am the Lettings Manager at Chancellors in Hay-on-Wye covering West Herefordshire and Wales. Born, raised and still living in this wonderful county of Herefordshire in which I have raised my family. I have been very fortunate to work for Chancellors, firstly in 2007 to 2015, then returning in 2021. During that period, I had been lucky to work in a variety of roles within the company and in different regions which have given me a good knowledge of the geographical area within my working patch, allowing me to advise anyone looking for a buy-to-let, investments and what the area has to offer including local schools. Covering the English and Welsh side of the border, there are different rules and regulations. My ARLA qualification covers the English side, and Safe Agent covers Rent Smart Wales. I head up a small team, all of who are full of local knowledge. I am passionate about delivering the very best customer service for my landlords, tailoring my approach to their specific individual needs. We have also developed a large database of pre-referenced tenants which has enabled us to continue our position as the market-leading agent.

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I joined Chancellors in September 2021 off the back of 7 years of customer service experience. Through my hard work and passion for the job, I was soon promoted to Senior Sales Negotiator, Sales Client Manager and then further to my current role of Sales Manager for the Hay-on-Wye branch. I love creating relationships with vendors and buyers alike and supporting them on their journey, whether it be selling their property or purchasing their dream home. With excellent customer service always at the forefront of my mind, I am passionate about the Hay-on-Wye team and delivering the best service for our clients, and achieving successful results.

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I graduated from the University of Portsmouth in May 2009 and have worked for Chancellors ever since. I started my career within Chancellors at the East Oxford branch and soon earned myself a promotion to Senior Lettings Negotiator and moved office to the Headington Branch. During my time in the Headington office, I progressed to Assistant Manager and got to know the Oxford market very well. After four years, I got yet another promotion to East Oxford Lettings Manager. After much success and growing the business to number 1 in the area, I am now Area Associate Director of the Oxon Lettings Division managing 14 branches. During my success, I have been lucky enough to go on seven skiing trips and holidays to places such as Dubai & South Africa, as well as several visits to London. I have gained multiple prizes for Top Negotiator, Highest Performing Manager, and Highest Performing Area Manager. I also hold an ARLA qualification along with a BA (Hons) in Business. I currently reside in Bicester, have three children, and am 37 years old. My interests are football and swimming. The one thing that inspires me the most in my role is helping others achieve their goals and seeing them succeed, as well as inspiring clients to invest in the property market.