This is an exciting opportunity for an organised and customer-focused individual who is looking to start their career in administration and join an award-winning Estate Agency working within the central support functions. You will enjoy interacting with people over the telephone and assist with vital day to day office administration duties. Accuracy and attention to detail are critically important and the ability to multitask and understand process and procedure is a must.
As an Administration Apprentice, you will need to:
- Provide administration support to the property management team
- Updating database with client and tenant change of information
- Working with property management team to gain information required to complete tasks
- Chasing key documentation and uploading to relevant database
- Deal with enquiries and ensure they are dealt with efficiently and in line with agreed service standards. Refer complex, difficult or legal queries to manager or relevant expert
- Maintain and use office systems effectively and update property files and computer data bases
- Issue correct documentation (e.g. letters/legal documents) to relevant parties in a timely manner
- Liaise with third party supplier to arrange works to be undertaken
- Promotes additional services and meet third party referral targets
- Comply with lettings administrative procedures and all relevant legalisation, Codes of Conduct, Practice and Due Diligence procedures
The Ideal Candidate Will:
- Have strong communication skills both spoken and written
- Be motivated and enthusiastic at all times
- Be able to work effectively within a team
- Display high standards of service and presentation
- Have a pro-active and can-do approach
- Stay calm and positive under pressure
In return, you can expect to receive:
- Full training and development from Company Directors with regular mentoring
- A paid day off for your birthday after successful pass of probation
- Increasing holiday entitlement from 2 years’ service
- Continuous exciting career and personal development opportunities